Privacy Policy

Our Commitment

Earthen Experiences LLP recognises that protecting the personal data and privacy of our guests, partners, and employees is an essential part of sustainable and responsible business operations. We are committed to ensuring that all customer information is collected, stored, processed, and used in a secure and transparent manner, in line with applicable Indian data protection laws and international best practices.

Key Commitments

01	Data Collection We only collect information strictly necessary to provide travel services (e.g. passport details for bookings, dietary preferences for safe travel).

02	Consent & Transparency Customers are informed about why their data is collected and how it will be used. Consent is obtained before sharing any data with third parties (e.g. hotels, airlines, transport operators).

03	Limited Sharing Personal data is shared only with vetted service providers required to deliver the booked services. These providers are contractually obliged to protect customer data.

04	Data Security All digital data is stored in password-protected systems with restricted access based on job roles. Physical documents (if any) are stored in secure cabinets.

05	Retention & Disposal Data is retained only for as long as required by legal, contractual, or operational needs, after which it is securely deleted or destroyed.

06	Confidentiality Agreements All staff handling customer data sign confidentiality and code of conduct agreements, with training provided on privacy responsibilities.

07	Breach Protocol Any data breach or unauthorised access will be immediately reported to management, investigated, and corrective action taken. Customers will be informed if their data may have been compromised.